|Path: Enterprise information system integration servicesProducts
Why are knowledge management and E-learning necessary?
Peter Drucker has predicted in 1965: "The traditional factors of production - land, labor, and capital - are becoming restraints rather than driving forces. Knowledge is becoming the one critical factor of production"; Thoreau, a trend expert, has also asserted the most valuable enterprises in 21st century are knowledge-based ones. How to further make information and knowledge in the organization play a role of innovation and feedback by means of acquisition, creation, sharing, integration, record, access and update will be closely related to "profit capability" , "organizational competitiveness" and "member's ability" in modern enterprises, becoming an essential subject.
On the other hand, when the importance of knowledge management is stressed continuously, the enterprises inside face contradiction of "knowledge shortage" . In contrast to information explosion and overloading tendency, much knowledge is existent in the form of individual knowledge or knowledge island, causing severe waste of resources, and accumulation and contribution are unavailable to sustainable development of the organization; therefore, effective establishment of knowledge management mechanism, besides provision of specific platforms and tools, is of reckoned significance to soft culture reconstruction which is impalpable and invisible.
Characteristics and Benefits
Knowledge management and E-learning developed by InfoChamp Systems Corporation, besides focus on the provision of tools and platforms, appeals more to promotion of knowledge management concept into daily management; knowledge management in the enterprise is combined to propel the organization towards reconstruction of overall public morals available; in terms of problems the enterprises have encountered in knowledge definition, retrieval, storage, sharing, utilization, innovation and other aspects, optimum combination of information technology as well as system design is sought for fundamental solutions.
Products have the following characteristics of:
- Being categorized by administrative system or other knowledge classifications for configuration and establishment of knowledge map (as shown in Figure 1).
- Combination with experts yellow page, knowledge community and E-learning system depending on the organizational demands, to facilitate the knowledge transformation, innovation and accumulation.
- Combination with full-text search mechanism, acceleration of knowledge retrieval efficiency.
- A multiple-encrypted file security mechanism, which ensures the security of online/offline files.
- Supporting playing of self-made and outsourcing E-learning materials, and keeping full records during the learning process.
- Knowing well expert resources inside the organization, and mobilizing human resource based upon demands anytime.
- Seamless engagement with enterprise resource planning system (ERP), cooperation with the designed operation flow to transform flow files into knowledge documents (as shown in Figure 2).
- More chances of successful import by instructions of experienced practice consultants.
The following benefits may be brought:
- Accumulation of operation practices and working procedures, with key knowledge in permanent memory to ensure successful experience inheritance
- Employee comments and technical exchange forum available, sharing mutual experience to success, and accelerating the transformation and extraction of tacit knowledge
- Assistance in enterprise to establish core competence
- Modeling learning culture of all employees learning and life-long learning
- E-learning mechanism enables training anyplace and anytime, decreasing the expenditures of instructors and textbooks
- Improving the employee's skills, to further achieve (1) higher grasping of demands from clients; (2) increased productivity; (3) more profits in the organization
- Knowledge Document Repository
- Knowledge map construction and maintenance
- Information announcement and management
- Personal knowledge map viewing and setting
- Electronic reviewing procedure of knowledge documents
- Online and offline file reading mechanism
- Knowledge document scoring and recommending mechanism
- Hottest and latest document display
- Knowledge documents/online courses integration and access architecture
- Knowledge documents subscription and notification
- Statistics and analysis on documents utilization behaviors
- Historical record of overall learning process
- Self-made/outsourcing courses registering/sorting/uploading/playing
- Hottest and latest courses display
- Personal inquiry interface setting
- Course questionnaire design and implementation
- Statistics and analysis on user behaviors /learning effects
- Knowledge Community
- Member registration and management
- Administrator role setting and community management mechanism
- Hottest and latest topics display
- Elastic layout setting and configuration
- Establishment of online discussion room (Note: third-party software required)
- Essence area consisted of different subjects
- Experts Yellow Page
- Personal specialty and professional competence maintenance
- Critical skill and ability goal setting and appraising
- Specialty and professional competence retrieval
- Analysis and statistics of enterprise expert library information
- Development and establishment of knowledge management platform of China Steel Corporation